The Challenge: The Digital Adoption Gap

Organisations invest millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), aiming for a smooth rollout. But, difficulty, regular changes, and limited direction often result in a "user adoption challenge":

• Staff Uncertainty: Staff find it difficult to use new SAP screens or complete complex transactions, leading to frustration and increased reliance on help desks.


• Non-compliance: Users avoid standard SAP processes, which results in data inconsistency, regulatory problems, and delays.


• Lost Learning: Classroom-based learning is ineffective over time, leaving staff unsupported when they need help most.

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• Low ROI: The potential of the SAP system is not realised, as most users access only a limited portion of its features.

The Answer: Contextual Support with SAP WalkMe

The WalkMe Digital Adoption Platform, fully integrated into the SAP environment, addresses the usage barrier. It sits on top of your SAP systems to deliver real-time assistance exactly when needed.

By implementing WalkMe with SAP, your clients can ensure every user, regardless of background, can complete tasks efficiently from the outset.